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Altitude on Montville
Frequently Asked Questions

beautiful hinterland escapes

Here are the answers to frequently asked questions

Restaurant & Function FAQ’s

We are pleased to offer a set menu for 10 guests or more. Please phone our restaurant staff to assist in making your reservation.

We have an in-house functions co-ordinator who would be delighted to assist you with all of your planning and arrangements.

Our terrace area is located at the front of the restaurant and is perfect for pre-dinner drinks, al fresco dining and private functions.

We have vegetarian options on our menu and are happy to cater for all dietary restrictions given notice of your requirements.

Although we do not have a children’s section on our standard menu, do feel very welcome to chat to the restaurant staff as we can always provide a number of great options for the kids.

Our dress code is smart casual.

We do, both in our restaurant and accommodation facilities.

Accommodation FAQ’s

Sorry, but we do not allow pets.

Please mention the need to store your luggage to the reception staff – either by giving them a call to organise when booking, or advise upon arrival.

Altitude on Montville is an all-abilities facility, both in the restaurant and in a number of rooms, (as indicated on our room descriptions). You are welcome to give reception a call if you need to clarify which room you have reserved.

Our entire building is non-smoking, but we do provide an outside area for smoker’s convenience.

All of our suites & apartments have complimentary Wifi internet service.

Yes, we provide our guests with free undercover parking located at the rear of the hotel. We have plenty of car parking spaces available, should you have more than one vehicle.

Yes, all rooms do. The suites with a Double Spa on their balcony.

Please note: the apartments do not come with a spa.

Absolutely! All meals can be delivered to your room within our restaurant dining hours.

Wednesday – Monday
Breakfast 8am – 11am
Lunch 11am – 3pm
Dinner 5pm – 8.30pm

Each suite/apartment has a ducted air-conditioning unit for cooling and the warmth and ambience of your own Eco Fireplace for winter.

Location & Booking FAQ's

We can issue gift cards for both the restaurant and accommodation. Please contact reception to purchase.

We are 30 minutes from the Sunshine Coast Airport and 75 minutes from Brisbane Airport.

A deposit amount equal to one nights stay is processed on your credit card at the time of reserving your room, either by phone or online.

Your deposit is fully refundable should you need to cancel your booking more than 14 days outside of your date of arrival – but is forfeited if you cancel within the 14 days.

Please note: should you cancel/modify your booking within 3 days of arrival, or do not show for your reservation – you may be charged the full rate for your entire stay. Please contact reception for any further information regarding our terms and conditions.

Changes to Function or Wedding Reservations – please refer to the Terms and Conditions on your Booking Agreement, as arranged with our Wedding/Functions Manager.

Please contact our reception staff to arrange an alternative method of payment for your deposit.

We welcome our guests to check-in from 2pm. Earlier than this must be previously arranged by phoning/emailing our reception staff and is subject to availability.

Our check-out is 10am. If you would like to request a later check-out, please enquire at reception upon arrival and this will also be subject to availability. Any previously arranged late check-outs will be complimentary until 11am, but charged out at $20 per hour after 11, or part thereof.